primary goal of the Product Specialist is to provide a fun educational
experience for customers who come into the Tesla retail store. The Product
Specialist will accomplish this by handling all walk in store guests, answering
questions, educating the public about the electric drive experience. An
implicit responsibility of the Product Specialist is to conduct educational
conversations and business dealings in a way that creates a superior customer
experience that represents the Tesla brand.
all walk in guests, answer questions and generally manage the customer’s Tesla
experience in the most positive way.
educate all customers and fans about the benefits of going electric.
Sales Advisors in co-piloting test drives for Tesla enthusiasts and providing
an experience that future customer would highly recommend to friends and
Tesla enthusiasts and future owners stay up to speed with Tesla by subscribing
them to digital updates from the company and founder, Elon Musk.
conversations on the floor, identify future Tesla prospects and encourage them
to get behind the wheel of a Tesla product for themselves.
customers with purchases of apparel and keep inventory full and neat.
high quality customer service to the existing Tesla owner community.
up with industry trends and best practices.
to develop a new way to market and sell cars to the community.
delivery appointments, including new owner orientations tailored to the
individual customer’s needs and comfort level.
performance will be measured by your ability to engage and sign up potential
customers in the store for updates and test drive and other event invitations
or Master’s degree or the equivalent in professional experience and
extraordinary talent for sales.
in Sales, Customer Service or Retail is a plus.
communication skills and customer focused.
sense of team mentality and reliability.
to work on weekends and at events.
enthusiastic and passionate about the changes in the personal transportation
in English is required.
to understand and convey business issues and technical concepts.
driver’s license in the country in which you are applying, 2 year minimum
driving record required with a clean driving history.
Tagged as: Sustainability, Electric Car, Elon Musk
Job Description: Tesla is looking for a Software Engineer to help build the platform services that are responsible for the...Apply For This Job
产品 专家 主要职责 保证最佳客户体验：接待所有进店客人，回答问题，热情地为客户和特 斯拉粉丝介绍电动汽车的优点 , 普及电动车知识。 通过良好的沟通，帮助特斯拉爱好者及未来车主更好地了解公司动态，明确特斯拉的发展前景并鼓励顾客试驾，并通过良好的试驾体验使潜在客户向亲朋好友宣传特斯拉。 收集潜在客户，参加市场活动，探索客户购买需求、激发客户需求，配合销售主管完成门店的销售目标。 对现有特斯拉车主提供高质量客户服务。 沟通最新公司讯息，帮助特斯拉爱好者及未来车主更好地了解公司动态。 认真学习了解公司及产品的相关知识，及时了解最新行业发展和最佳实践。 建立良好的客户关系，并在试驾过程中提供完美的客户体验使潜在客户向亲朋好友传递良好特斯拉口碑。 通过公司安排的内部测试，包括但不限于课程培训及测试、驾驶技术测试、店内测试、角色扮演、能力认证、试用期评估等，以达到正式员工的标准和要求。 和外部客户、外部人员，保持清晰、准确、职业、礼貌的沟通 , 和内部同事保持良好的沟通和团队协作（包括同部门、跨部门；同门店、跨门店；同地区、跨地区之间）。 保持库存充足和整洁（如适用）。 · 员工在试用期期间发生的任何职位变更，包括并不限于调岗、晋升等，均不可视为通过试用期，员工需要通过试用期评估。...Apply For This Job