We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant.
To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available.
babylon was included in WIRED’s 2016 Top 100 Hottest Startups in Europe and CB Insights 2017 Global ‘AI 100’ list. Fortune Magazine included babylon in their 2017 list of ’50 Companies Leading the AI Revolution’, the only listed company using AI in healthcare delivery.
At babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare.
We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…
Our Austin-based delivery team is growing fast, and we are looking for individuals who are excited to join a rapidly expanding startup. You will primarily engage with customers, partners and prospects to manage the delivery of babylon’s award winning suite of healthcare technology products and services. You will assume responsibility for the management of customer requirements and will liaise internally to produce and agree upon project plans and to follow through to successful execution.
Responsibilities
Work with the Solutions Architect and Engineering leads to clarify customer requirements on design, delivery, customization and alteration
Ensure project has a defined scope and that this scope is adhered to throughout the lifetime of the engagement
Create and maintain project documentation throughout the lifecycle of the project and ensure documentation is standardized across projects
Manage resources across multiple projects, and ensuring these are tracked and reported on
Ensure customers are updated with all relevant details relating to their projects
Ensuring that all risks are captured, managed and escalated when necessary
Liaising with commercial to ensure the relationship between the customer and Babylon is managed successfully throughout the lifecycle of the project and that the customer has an excellent experience
Required Qualifications
5 to 8 years in a healthcare-related technical consulting organization or software company working within a delivery focused role, customer-facing role.
Understanding of the software engineering lifecycle, and exposure to the delivery of software solution projects, especially in Agile environments
Ability to liaise at all levels within the flow of the project and maintain constant communication with stakeholders, internal and third-party offshore teams
Preferred Qualifications
Familiarity with health care revenue cycle management
Claims application or professional and/or hospital billing application experience
Some exposure to Machine Learning and AI
PMP or ScrumMaster certification
Knowledge of Jira